Having began its activities in 2018, ZES aims to facilitate the trips of electric vehicle owners in our country, and to speed up the electric vehicle revolution with its intra- and intercity charging stations.
In addition to its public charging stations, it also installs charging stations at public areas or offices, meeting user expectations.. ZES has recently commissioned charging stations throughout Turkey, making electric vehicles accessible and usable throughout the country.
Established in 1993 to operate in different areas of the energy sector, Zorlu Energy is an energy company that offers integrated services on a global scale.
Zorlu Energy companies offer a variety of services integrated with the different areas of the energy sector, mainly electricity and steam production and sales by Zorlu Energy, its only public company, as well as electricity trade, electricity distribution, solar panel sales and installation, natural gas trade and distribution, power plant building and operation/maintenance, and electric vehicle charging stations.
Zorlu Energy’s installed capacity amounts to 739 MW with 7 hydroelectric, 4 geothermal, 3 natural gas and 3 wind power stations inside the country, and to 1086 MW with investments abroad.
87% of the company’s domestic power stations’ installed capacity, and 64% of its total installed capacity is derived from renewable energy resources.
Zorlu Energy operates in various fields of the sector with its experience of 25 years. Complementing its engineering, supply, construction, operation, maintenance and repair services in its fields of activity with deep-rooted experience and corporate values, it stands out among the players of the sector.
The company offers energy solutions in each and every field from solar energy to electric vehicles, from charging units to electric power plants, from project development to operation, and pursues its efforts in the following fields of activity:
With the project implemented at the Gökçedağ Wind Energy Power Plant, Zorlu Energy became the first energy company in Turkey to sign a “Carbon Emission Sales Agreement”. The only energy company from Turkey to participate in the Carbon Disclosure Project (CDP), Zorlu Energy took home the “Carbon Disclosure Leadership in Turkey” award, presented within the scope of CDP, in 2011, 2012 and 2014. Moreover, in 2013, Zorlu Energy achieved the highest performance score among the 4 report-releasing energy companies that are part of the BIST 100 Index.
The Gökçedağ Wind Energy Power Plant (“Rotor I RES”) by Zorlu Wind Energy Electricity Production Inc. (“Zorlu Wind”), of which Zorlu Energy is a 100% subsidiary; the Sarıtepe and Demirciler Wind Energy Power Plants (“Rotor II RES), which were launched by the second half of 2016, and the company's wind energy power plant in Pakistan have received the “Gold Standard” certificate.
Implementing exemplary projects in the field of renewable energy, Zorlu Energy’s wind energy projects, thanks to their contributions to social and environmental sustainability, were awarded the said certificate, which is the most prestigious one among the standards ranking energy projects carried out in the carbon market. The certificate confirms that the projects, which annually prevent the emission of around 100 thousand tons of CO₂, contribute to environmental and social sustainability.
A responsible global citizen, Zorlu Energy has determined fundamental principles in the four main issues of human rights, business life, environment, and fighting corruption, and has positioned itself in the globalizing world accordingly. As part of the social responsibility projects it carries out, the company continues its efforts that add value to the society, environment, and most importantly, children. Determining risks and opportunities by conducting detailed analyses of possible social and economic impacts before it makes investments in its investment areas, Zorlu Energy is aware of its responsibilities towards the local peoples and the environment of its operating regions, and focuses on adding value to the regions and their peoples.
Within the framework of this approach, Zorlu Energy group holds well-attended informing meetings in the region before the construction efforts begin, and determines the people’s views and expectations by thoroughly informing them about the power plants to be built. Moreover, it conducts Social Situation Surveys and Labor Force Surveys to establish the region’s socioeconomic status.
When shaping the sustainability-related fields of impact to be managed, the Group attributes as much importance to social and environmental impact analyses as it does to vital issues such as the preservation of natural resources, and security of supply in energy. Efficiently pursuing its emission calculation and reduction efforts within this scope, the Group has obtained the ISO 14064-1 document, which encompasses greenhouse gas emission and reporting principles, in 2011. Moreover, in 2009, the Group became Turkey’s first energy company to calculate its carbon footprint. It has published the first sustainability report in the energy sector in Turkey. With the project implemented at the Gökçedağ Wind Energy Power Plant, it became Turkey’s first company to sign a “Carbon Emission Sales Agreement”.
Having joined the Carbon Disclosure Project (CDP), which was initiated to gather and share the information to ensure companies, investors and governments take measures against the threat of climate change, in 2010, the Group became one of the first energy companies to transparently announce its public companies’ greenhouse gas emission quantities and risk management policies pertaining to climate change. Zorlu Doğal, of which Zorlu Energy is 100% shareholder, won Turkey’s Climate Performance Leaders Award in 2013 by ranking in group B, the second highest, in the performance assessment between companies that use the Carbon Disclosure Project platform to announce their climate change strategies.
As one of the 5 companies in the 10% group that ranks the highest among the companies of the Carbon Disclosure Leadership Index by announcing their climate change strategies through the CDP platform, Zorlu Energy received the award in 2014.
Zorlu Energy, Zorlu Geothermal and Zorlu Natural became Turkey’s first energy companies to have their water footprint, which designates the amount of water used starting from the production up until the consumption of all goods and services, calculated and verified. The three companies of the Zorlu Energy Group, which received Turkey’s first ISO 14046 Water Footprint Certificate in the energy sector, undertook a pioneering effort in our country in terms of water management, and had independent institutions confirm the value they attribute to the nature.
Having published the first sustainability report in the energy sector, the Group released the third report, which relays its companies’ environmental, economic and social impacts, in 2014. Including the Group’s sustainability performance for 2012-2013, the report received the “A” implementation level approval – the most transparent level – from the Global Reporting Initiative (GRI), a globally-recognized reporting standards institution. The Zorlu Energy Group then published its 4th Sustainability Report on the GRI G4 level prepared under the guidance of the Sustainability Board. The Group has transparently shared its 2014-2015 sustainability performance as well as performance enhancement efforts with the public.
INFORMATION TEXT
ABOUT THE PROTECTION OF PERSONAL DATA
The protection of personal data is one of the most important priorities of ZES DIJITAL TICARET A.S. acting in the capacity of data controller (the “Company” or “ZES”) pursuant to the Turkish Personal Data Protection Law number 6698 (the “Law”)
In line with this Information Text, it is aimed to provide the necessary transparency pursuant to the Law by clarifying you about the personal data processed by our Company including ZES website or ZES mobile application.
Your personal data described below in detail are processed on the basis of the basic principles set out in the Article 4 of the Law during you make use of the products and services which our Company offers.
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Purpose of Processing your Personal Data |
Your Personal Data |
Legal Basis |
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In case where you have a membership to ZES Mobile Application |
• To carry out the membership procedures (creation of subscription, cancellation of subscription or information updating),
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Your identity Information (Name Surname, TR ID Number)
Contact Information (Mobile Phone Number, E-mail, Address)
User Information (Vehicle Information, Information on Station from which User Gets Service, Information on Date when User Gets Service)
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When it is directly related with the establishment or performance of any contract |
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• To enable you to make mobile payment over mobile application |
Financial Information (Card Details)
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When it is directly related with the establishment or performance of any contract |
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•To carry out the procedures of billing or bill cancellation |
Your identity Information (Name Surname, TR ID Number) Contact Information (Mobile Phone Number, E-mail, Address)
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When it is obligatory to ensure that data controller fulfils its legal obligation |
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• To enable you to manage your communication permissions |
Contact Information (Mobile Phone Number, E-mail)
User Information (Permission Status Information) |
When the processing of data is obligatory for establishment, exercise or protection of any right. |
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In case of requesting a ZES Card |
•To provide the delivery of ZES Card to you
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Your identity Information (Name, Surname) Contact Information (Address, Phone Number)
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When it is directly related with the establishment or performance of any contract |
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Providing the Security of your Personal Information |
•Taking the measures of data security required for the protection of your personal data •Providing the accuracy of the contact information |
Information on Processing Security (password details) Contact Information (Mobile Phone Number, E-mail)
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When it is obligatory to ensure that data controller fulfils its legal obligation |
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Providing User Support |
•Reception and finalization of your requests, providing the necessary support, |
Your identity Information (Name, Surname)
Contact Information (Mobile Phone Number, E-mail, Address)
User Information (User Request or Complaints, Vehicle Information, Information on Station from which User Gets Service, Information on Date when User Gets Service) |
When it is directly related with the establishment or performance of any contract |
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•Providing the user satisfaction |
Your identity Information (Name, Surname)
Contact Information (Mobile Phone Number, E-mail, Address)
User Information (User Request or Complaints, Vehicle Information, Information on Station from which User Gets Service, Information on Date when User Gets Service) |
When it is obligatory to process the data for legitimate interests of data controller. |
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Fulfilment of Obligations Arising from the Legislation |
•Informing the public institution or organizations, presentation of the requested information and documents
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Your identity information (Name, Surname, TR ID Number)
Contact Information (Mobile Phone Number, E-mail, Address)
Financial Information (Card Information)
User Information (Vehicle Information, Information on Station from which User Gets Service, Information on Date when User Gets Service) |
When it is obligatory to ensure that data controller fulfils its legal obligation |
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•To carry out the accounting and financial processes |
Your identity information (Name, Surname, TR ID Number)
Financial Information (Card Information)
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When it is obligatory to ensure that data controller fulfils its legal obligation |
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•To carry out the inspection activities |
Your identity information (Name, Surname, TR ID Number)
Contact Information (Mobile Phone Number, E-mail, Address)
Financial Information (Card Information)
User Information (Vehicle Information, Information on Station from which User Gets Service, Information on Date when User Gets Service) |
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Execution of judicial processes |
•In case of being a subject of judicial processes, to pursue and to provide the required information |
Your identity information (Name, Surname, TR ID Number)
Contact Information (Mobile Phone Number, E-mail, Address)
User Information (Vehicle Information, User Request or Complaints)
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When it is obligatory to ensure that data controller fulfils its legal obligation
When it is obligatory to process data for the establishment, exercise or protection of any right.
When it is obligatory to process the data for legitimate interests of data controller. |
In order for the processing of personal data for certain purposes under the Law, the explicit consent of the data owner must be obtained in advance. Acting in line with the personal data processing conditions set out by the Law, our Company can only transfer your personal data upon your consent for the following personal data processing purposes and with the following persons:
In the event that you have given consent for processing of your location data over ZES Mobile application, your instant location information is processed for the purpose of enabling you to view the closest electrical vehicle charging station on the map to be opened. Your location is not saved and pursued in any system. It is instantly displayed only by your location.
You are entitled to cancel the access of ZES Mobile application to your location services at any time. The related cancellation process may be performed from the tab pertaining to the access to location services in the application settings of your phone.
If you give approval for notifications over ZES Mobile application, you will start to receive notifications over your device on which ZES Mobile application is downloaded for the purpose of receiving notification about charging processes, account status, payment status of processes, developments and current campaigns about ZES station network. You are entitled to close receiving notifications at any time. You can close receiving notification from the tab relating with notifications in the application settings of your phone.
Your personal data are collected by means of ZES Mobile Application, Call Centre, WhatsApp, ChatBot, E-mail and Social Media in line with the foregoing legal reasons within the scope of the fulfilment of the purposes set out under the first heading of this Information Text.
Your personal data may be transferred to the following parties in line with the specified purposes in compliance with the conditions set out in the article of the Law pertaining to the transfer of personal data.
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Purpose of Transferring |
Your Personal Data Transferred |
Legal Basis |
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In case you have a mobile application membership, our suppliers from which service is received in software, maintenance, security and personal data hosting within the scope of information Technologies. |
Your Identity Information (Name Surname, TR ID Number) Your Contact Information (Mobile Phone Number, E-mail, Address) Financial Information (Card Information) User Information (Vehicle Information, Information about Station from which User Gets Service, Information on Date when User Gets Service) |
When it is obligatory to process the data for legitimate interests of data controller. |
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Our suppliers providing service for the purpose of finalizing your requests through call centre |
Your Identity Information (Name Surname)
Your Contact Information (Mobile Phone, E-mail, Address)
User Information (User Request or Complaints, Vehicle Information, Information about Station from which User Gets Service, Information on Date when User Gets Service) |
When it is obligatory to process the data for legitimate interests of data controller. |
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Our suppliers providing service for the purpose of receiving and finalizing your requests ad complaints through WhatsApp, Chatbot
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Your Identity Information (Name Surname)
Your Contact Information (Mobile Phone Number, E-mail, Address)
User Information (User Request or Complaints, Vehicle Information, Information about Station from which User Gets Service, Information on Date when User Gets Service) |
When it is obligatory to process the data for legitimate interests of data controller. |
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Our suppliers providing service for the purpose of finalizing your requests through Social Media channel |
Your Identity Information (Name Surname)
Your Contact Information (Mobile Phone Number, E-mail, Address)
User Information (User Request or Complaints, Vehicle Information, Information about Station from which User Gets Service, Information on Date when User Gets Service) |
When personal data is publicized by the personal data subject. |
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Our suppliers providing service for the purpose of sending message to you |
Your Contact Information (Mobile Phone Number, E-mail)
User Information (Permission Status Information) |
When it is obligatory to process the data for legitimate interests of data controller. |
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Our suppliers providing Cargo service for the delivery purpose of ZES Card |
Your Identity Information (Name Surname)
Your Contact Information (Address, Mobile Phone Number)
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When it is obligatory to process the data for legitimate interests of data controller. |
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Our suppliers providing card storage service |
Financial Information (Card Information) |
When it is obligatory to process the data for legitimate interests of data controller. |
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Legally authorized public institutions and legally authorized private institutions and our business partners providing legal support within the scope of our legal obligations |
Your Identity Information (Name Surname, TR ID Number)
Your Contact Information (Mobile Phone Number, E-mail, Address)
Financial Information (Card Information)
User Information (Vehicle Information, Information about Station from which User Gets Service, Information on Date when User Gets Service) |
When it is obligatory to ensure that data controller fulfils its legal obligation
When the processing of data is obligatory for establishment, exercise or protection of any right.
When it is obligatory to process the data for legitimate interests of data controller. |
We hereby declare that you have the following rights pursuant to the article 11 of the Law as personal data subject:
You can submit your requests pertaining to the foregoing rights to the following contact addresses.
Mailing Address: Esentepe Mah. Büyükdere Cad. No.199 Levent, Şişli/Istanbul:
E-mail Address: info@zes.net
KEP: zesdijital@hs03.kep.tr
